FAQs

1. How soon will my item(s) ship?
2. How are my orders shipped?
3. What is thebootlegger.com return policy?
4. What is my European size?
5. How should a Dankso fit?
6. How should a Lucchese fit?
7. How do I care for my Lucchese boots?

1. How soon will my item(s) ship?
Most items will ship within 24 hours Monday- Friday, however; some items may not ship for 48 hours. Any delays in shipping will be communicated to you within 48 hours.

2. How are my orders shipped?
Orders are shipped via Fed Ex. Orders shipped to a PO Box will be shipped via USPS.

3. What is thebootlegger.com return policy?
Items purchased through thebootlegger.com may be returned within 30 days of your purchase providing the item(s) are in resalable condition. Please return all items to:
The Bootlegger Cos.
36 E Broadway
Jackson, WY 83001

4. What is my European size?

Womens
US

4.5–5

5.5–6

6.5–7

7.5–8

8.5–9

9.5–10

10.5–11

11.5–12

12.5–13

EU

35

36

37

38

39

40

41

42

43

Mens

US

7.5–8

8.5–9

9.5–10

10.5–11

11.5–12

12.5–13

13.5–14

14.5–15

EU

41

42

43

44

45

46

47

48

Kids

US

8.5–9

9.5–10

10.5–11

11.5–12

12.5–13

13.5–1

1.5–2

2.5–3

3.5–4

EU

26

27

28

29

30

31

32

33

34

 

5. How should a Dankso fit?
FITTING DANSKO CLOSED-BACK CLOGS
Fit may be slightly snug when stepping in. Toes should not touch the front of the clog. Heel should move up and down freely as you walk. A variety of closed-back styles, offering such design features as buckles and elastic are added to styles as a design feature to accommodate both high and low insteps.

FITTING DANSKO OPEN-BACK AND SANDAL STYLES
Open-back and sandal styles support the full length of the foot. For some wearers, the heel of the foot will meet the back end of the shoe exactly; for others, the heel may be slightly forward of the back of the shoe.
Adjustability is carefully considered in the design of the open-back and sandal uppers, taking the form of buckles, elasticized panels, and convertible heel straps.

6. How should a Lucchese fit?
The boot should fit securely to the foot. Boots should not fit loosely or tightly, but the fit should be snug. The Roper has a more forgiving fit, but the same principles still hold true.

Instep: Unlike shoes with laces, a boot has only the instep to hold it securely to the foot. Consequently, proper fit in the instep is of utmost importance. Boots should not fit loosely or tightly; the fit should be snug. The snugness is governed by the instep fit and the width of the throat. If the instep is too tight, go to a wider or larger size.

Ball: When you walk or run, you bend your foot at its widest part, which is called the ball. In a quality boot, you will find a steel shank between the insole and the outsole that extends from the heel to the point where the ball of the boot begins. If the boot is too short for the foot, the ball of the foot will sit too far forward and force the toes into the toe box.

Heel: A boot must slip slightly in the heel. As shown in the illustration, there is nothing to prevent the heel of the foot from riding up slightly because of the way a boot is constructed. When the boot is new, the sole is stiff. As you wear the boot, the sole is "flexed." With time, most of the slippage will disappear. If the instep is too loose, the boot will slip excessively in the heel. To remedy this, you may need a more narrow width to shorten the circumference of the throat and thus lessen the slippage without cutting down on the length of the boot. Slight slippage is necessary to obtain a proper fit.

7. How do I care for my Lucchese boots?
THE RULES THAT APPLY TO CARE AND CONDITIONING OF BOOTS ARE VERY SIMPLE.

TREAT YOUR LEATHER goods in much the same manner as you treat your skin. Your leather products require nutrients to keep them supple and strong.

The four steps for proper boot care are:
CLEAN, CONDITION, POLISH & PROTECT.

DIRT AND DUST are leather's worst enemies. Wiping down often with a damp cloth can prevent dirt and dust from cutting away at the microscopic fibers that make leather strong and durable.

CONDITION LEATHER only when it is clean and dry so conditioner can penetrate through the pores to keep leather soft and pliable. Lanolin based conditioners are best. Too much oil or wax can clog the pores, which cause the leather to dry out. Also, oils and waxes attract dust.

REJUVENATE BOOTS by applying a cream based polish. This will cover scratches and bring a glossy finish. Only boots that have a finish can be polished.

PROTECT BOOTS with a non-silicone water and stain protector.

EXOTICS:
ALLIGATOR, CAIMAN, KANGAROO, LIZARD, OSTRICH, PYTHON, SHARK, STINGRAY

• Brush off dirt or dust with a damp cloth or soft brush.
• Apply an exotic leather conditioner in several thin layers.
• Apply a neutral or matching cream based polish, buff with a soft cloth.
NOTE: NO POLISH ON RATTLESNAKE
• Apply an non-silicone water and stain protector.
NOTE: On snakeskin be sure to go with the grain of the scales.

SMOOTH LEATHERS:
KIDSKIN, BRUSH-OFF, CORONA

• Brush off dirt or dust with a damp cloth or soft brush.
• Apply a leather conditioner.
• Apply a neutral or matching cream based polish, buff with a soft cloth.
• Apply a non-silicone water and stain protector.

Buffed/Sueded Leathers:
• Treat new boots with a non-silicone water and stain protector.
• Brush to clean

MORE HELPFUL TIPS:
Use edge dressing to make outsoles and heels look new. Let boots dry at room temperature, never dry over direct heat. Do not store in cold or damp places, boots can mildew. Use boot trees to help maintain boot's shape.